Built with practices that live on the phone
DentalReception AI is shaped by operators who run real dental front desks and real call volume. They tell us where a routine agent falls down — the anxious parent, the after-hours emergency, the price shopper, the no-show — and we build the agent to handle it.
Design partners
Our early design partners help pressure-test the product against the messy reality of a dental practice's phones.
- Attack Capital — operating partner shaping product direction and go-to-market.
- Swades AI — engineering and AI design partner.
"DentalReception AI picks up every call our front desk used to miss after hours — patients book themselves in before we even open." — Operations, design partner (draft testimonial, pending approval)
"Setup dropped straight into our existing schedule. No re-keying, no missed new patients on Mondays." — Practice Manager, design partner (draft testimonial, pending approval)
Why we build with design partners first
We'd rather ship a receptionist that survives a real Monday than a demo that looks good in a slide. Design partners give us that pressure. They run live call volume across general and specialty dentistry, and they hand us the calls that break generic phone bots — the parent calling about a child's knocked-out tooth, the caller who changes their mind twice mid-booking, the price shopper, the patient who only speaks Spanish, the no-show who calls back a week later. Each of those is a chance to harden the agent against the way dental phones actually ring, not the way a script assumes they will.
What partners measure
The practices we build with care about three numbers, and so do we:
| What they track | Why it matters |
|---|---|
| Calls answered | Every unanswered call is a patient who may book elsewhere |
| After-hours bookings | Appointments captured when the office is closed |
| Front-desk time recovered | Hours your team spends on the phone instead of with patients in the chair |
(Quantified case studies are in progress and will be published here as partner results are confirmed.)
The economics behind those numbers
Those three numbers matter because of what's behind them. Industry studies put missed inbound calls at roughly 25–35% — calls lost at lunch, after hours, and during the Monday spike. An average new dental patient is worth around $600–$1,200 in their first year, so even a few recovered new-patient calls a week add up fast. Meanwhile, the alternatives carry real cost: a part-time front-desk hire runs roughly $2,500–$3,500/mo fully loaded and still goes home at five, and an answering service bills about $1.00–$1.50/min just to take a message it can't book. DentalReception AI answers every one of those calls and books live into the schedule, for a flat monthly subscription per location [PROVISIONAL — confirm final price and unit] — which is why our partners watch answered calls, after-hours bookings, and recovered front-desk hours so closely.
What partners help us harden
Because they run live volume, design partners help us tune the parts of the product that only show up under real conditions: real-time write-back into Dentrix, Open Dental, Eaglesoft, Curve Dental, and CareStack so a booking lands in the live schedule with no re-keying; emergency triage and routing that tells a routine cleaning from a knocked-out tooth; insurance questions and detail collection; cancellations with an offer to fill the freed slot; new-patient intake; appointment confirmations; and bilingual English/Spanish handling. The goal is one system that does the whole front-desk phone job, not a stack of vendors stitched together.
Who this is built for
The practices that get the most out of building with us are the ones that feel missed calls most acutely. Our primary focus is group and multi-location dental practices — the 2-to-20-location operators where a single missed Monday gets multiplied across every front desk. We also build with solo and small practices, DSOs, and specialty practices across ortho, oral surgery, perio, endo, pediatric, and implants. The people who touch the product daily are the same across all of them: dentist-owners, office managers, front-desk teams, scheduling coordinators, treatment coordinators, insurance coordinators, and DSO operations and regional managers. We design for U.S. practices, with every call handled in English or Spanish, so a bilingual front desk is part of the product rather than a separate add-on.
Become a reference practice
If you run a busy or multi-location practice and want to shape where the product goes next, we'd like to build with you. Early practices get direct input into the roadmap and white-glove onboarding. Get in touch.
Frequently asked questions
Do you have published case studies with numbers?
We're collecting verified results from design partners now and will publish them here as they're confirmed. We won't post a metric we can't stand behind.
Can I talk to a current customer before signing up?
Once you're in an evaluation, we can arrange a reference conversation with a comparable practice where possible. Contact us to start.
What kind of practices use DentalReception AI?
From solo offices to multi-location groups and DSOs, across general and specialty dentistry — including ortho, oral surgery, perio, endo, pediatric, and implants. See how it's configured for your practice type.
How do I see results for my own practice?
Start with the ROI calculator to estimate the impact, then run a demo call to hear the agent handle your kind of calls.
What do design partners actually get?
Direct input into the product roadmap, white-glove onboarding, and a say in how the agent handles the calls specific to their practice. In return, they help us pressure-test against real phone volume before features go live.
How do you decide what to build next?
The practices we work with set the priorities. Because they run real front desks, they surface the edge cases a roadmap written in a vacuum would miss — the anxious parent who calls three times, the price shopper who needs careful handling, the Monday-after-a-holiday surge that breaks a normal phone setup. Those real-world frustrations become the features we ship, which is why building alongside operators matters more to us than building fast in isolation.
Can my practice become a reference?
Yes. If you run busy or multi-location phones and want a hand in shaping where the product goes, get in touch. Early reference practices get the most direct line to the team and the deepest say in the roadmap.